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Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.

We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.

The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

Find details of the revised standards of conduct performance and ethics, and how they compare to the current standards.

Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.