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Quality policy
We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.
People like us? Understanding complaints about paramedics and social workers
This report aims to improve understanding of the number and nature of complaints to the HCPC about paramedics and social workers in England, and to consider what actions might help prevent complaints in these professions.
UK ambulance service pre-registration programmes
This report details the work conducted to review the programme of visits and annual monitoring activities for pre-registration education and training delivered by UK public ambulance services.
Whistleblowing disclosures report 2020
Our aim in this report is to be transparent about how we handle disclosures, highlight the action taken about these issues, and to improve collaboration across the health sector.
Whistleblowing disclosures report 2022
Our aim in this report is to be transparent about how we handle disclosures, highlight the action taken about these issues, and to improve collaboration across the health sector.
Being LGBT+ in healthcare - LGBT+ History Month
To mark LGBT+ History Month 2024, two members of the UK SLT Pride Network tell us about their journeys in healthcare and how they have grappled with the barriers they face.
Breach of confidentiality
Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.
Standards of proficiency for social workers in England - service user and carer input into the review
A review of the standards of proficiency for social workers in England. This is part of the HCPCs wider review of these standards taking place in 2015 and 2016
Diversity data: hearing aid dispensers - March 2023
This factsheet provides key EDI information for hearing aid dispensers and how the demographics of this group compare to the demographics of HCPC registrants overall
Diversity data: speech and language therapists - November 2023
This factsheet provides key EDI information for speech and language therapists and how the demographics of this group compare to the demographics of HCPC registrants overall
Types of reflective practice
Learn about the different types of reflective practice available to you. Which you use will depend on the nature and scope of your practice, your activity and your learning style
Employer insight: A lifeline for NHS Wales staff and students
Health for Health Professionals Wales (HHP Wales) - since the pandemic began, the service has expanded to offer signposting to a range of support for NHS staff, students and volunteers